We are always happy to send a technician. But a fair number of calls end with “it was just the switch”. These checks take a few minutes and are safe to do yourself.
Always switch off and unplug the appliance before touching anything inside it.
AC not cooling well
- Check the mode and temperature. Make sure it is in Cool mode, not Fan or Dry, and set a few degrees below the room temperature.
- Clean the filters. Open the front panel of the indoor unit, slide out the mesh filters and rinse them under the tap. Let them dry fully. In dusty months, do this every two weeks.
- Look at the outdoor unit. Is the fan spinning? Is anything blocking it, like plastic sheets, plant pots or bird nests?
- Remote not working? Try new batteries before anything else.
Call us if: water drips inside the room, ice forms on the pipes, or the outdoor unit makes a loud rattle. Those usually need a technician and sometimes a gas refill.
Fridge not cold
- Check the temperature dial. It sometimes gets turned by accident when cleaning.
- Look at the door seal. If the door does not close fully because of an overfilled shelf, cold air leaks out all day.
- Give it space. A fridge pushed tight against the wall cannot get rid of heat.
- Check the stabilizer. If it has a delay light, wait for it to finish before deciding the fridge is dead.
Call us if: the fridge is silent for a long time, or the compressor clicks on and off every few seconds.
Washing machine will not start or drain
- Is the water tap open? Sounds obvious, but it is the most common one.
- Is the lid or door properly closed? The machine will not start otherwise.
- Clean the filter. Coins, hair clips and lint collect there and stop draining. The manual shows where it is on your model.
- Check the drain hose. It should not be kinked or pushed too far into the drain.
- Shaking hard during spin? The load is probably unbalanced. Pause it and spread heavy items like towels and jeans evenly.
Call us if: there is a burning smell, water leaks from underneath, or an error code keeps coming back.
Still not working?
Tell us the appliance, brand and what you have already tried. It helps our technician bring the right parts on the first visit. Book a repair here, or call us directly.
